Terms of Service

These terms are an agreement between you (or the organisation you represent) and Foniks for use of Foniks. By creating an account you accept them.

Your account

You must provide accurate information and keep sign-in links and devices secure. Workspace owners are responsible for who they invite and the roles they assign.

Plans, trials and payment

Trials are free and end automatically. Paid plans renew each month or year until cancelled. Fees are charged in advance through Stripe; extra translation time is charged in arrears. Seat increases are prorated. Except where required by law, fees are non-refundable, but you can cancel at any time and keep access until the end of the paid period.

Acceptable use

Don’t use Foniks to break the law, to record or translate people without the consent the law requires, to impersonate others, to interfere with the service, or to reverse engineer it. You are responsible for telling other call participants that translation is in use where that is required.

Translation accuracy

Machine translation can be wrong. Foniks is not a substitute for a certified interpreter and must not be relied on for medical, legal, emergency or other high-stakes decisions.

Your content

You own what you say. You give us the limited rights needed to process it in order to provide the service. We don’t store audio or transcripts by default and don’t use them to train models.

Availability and changes

We work to keep Foniks available but don’t guarantee uninterrupted service unless an Enterprise agreement says otherwise. We may change features; we’ll give 30 days’ notice of material changes to these terms or to pricing for your current plan.

Liability

To the extent the law allows, the service is provided “as is”, and our total liability is limited to the fees you paid in the 12 months before the claim. Neither party is liable for indirect or consequential losses.

Termination

You can close your account at any time. We may suspend accounts that breach these terms or don’t pay. On termination we delete workspace data as described in the Privacy Policy.

Contact

Foniks. hello@foniks.ai.